Shipping Policy

Shipping Policy (Digital Products Only)

 

 

Effective Date: June 6, 2025

 

At Chef Nekqua, most of our products are delivered digitally. That means no waiting or shipping fees—once your payment is complete, you’ll receive instant access via email or a download link.

 

 

Digital Delivery Details

 

 

• Your digital product(s) will be delivered to the email address you provide at checkout.

• Please allow up to 15 minutes for delivery. If you don’t see it, check your spam or promotions folder.

• If you still don’t receive your product, please contact us at Harlem@chefnekqua.com and we’ll make it right.

 

 

 

​

Shipping Policy (For Future Print Products)

 

 

Effective Date: June 6, 2025

 

We currently offer both digital and physical products. Our goal is to ensure your order arrives safely and on time.

 

 

Digital Products

 

 

• Delivered via email within minutes of purchase.

• No physical shipping required.

 

 

 

Printed Cookbooks / Merchandise

 

 

• Orders are processed within 2–5 business days.

• Shipping time depends on your location and selected shipping method (typically 5–10 business days within the U.S.).

• Shipping rates are calculated at checkout.

 

 

 

Tracking & Delivery

 

 

• A tracking number will be sent once your item ships.

• If your item is delayed or lost, please contact us at Harlem@chefnekqua.com and we’ll investigate the issue ASAP.

 

 

 

 

 Questions?

 

 

For any shipping or delivery concerns, reach out to us directly at Harlem@chefnekqua.com